Course Details

Back to courses

Online Basic Continence Support


Online Basic Continence Support training and face-to-face practical assessment appointment in a simulated environment.


Enrol in the online training module and book your competency assessment appointment here.

This course covers:

Bowel support:
  • how to promote a healthy bowel
  • provide bowel support
  • administration of suppository and micro-enema
  • when to seek medical advice
  • documentation
  • face-to-face practical assessment
Urinary support
  • provide urinary incontinence support
  • urethral and suprapubic catheter support
  • application of a penile sheath
  • when to seek medical advice.

Competency Assessment

  • The competency assessment follows your online training. This is a practical assessment, where the participant must demonstrate safe checking and administration of a suppository and micro-enema against a set competency criteria.
  • On enrolment the participant will receive assessment instructions and information
  • Available appointments are listed below.
  • For further information and appointment options, please contact bookings:

Important information

It is mandatory that the participant has 100% completion of the online component before attending this assessment. Assessments cannot proceed otherwise.

Please allow adequate time in which to complete the online training module prior to your assessment appointment. We recommend two weeks.

Competency appointments are for assessment only and do not include training.

Please Note: All training and competency assessments will be undertaken in accordance with COVID-19 guidelines as stipulated by Australian Department of Health. Participants will be asked to complete COVID-19 screening prior to assessment appointment. 

Target Audience

  • Support workers and care workers in community support settings.

Learning Outcomes

  • Participants will have the knowledge and skills to safely provide bowel and urinary support to a client in the workplace
  • Certificate of Completion
  • Certificate of Competency in the administration of a rectal suppository and micro-enema

Terms and Conditions

  • One assessment attempt per appointment
  • Competency assessment cannot proceed without 100% completion of online training module
  • Appointment times are 20 minutes. Please ensure you arrive on time
  • For participants who do not achieve competency, a reassessment appointment will be required.

There will be full charge and/or no refunds issued:

  • For those who do not achieve competency
  • For non-attendance
  • For those attending assessment appointment without 100% completion of online component
  • For the online training course
  • For cancellations within ten (10) calendar days of assessment appointment

Program Benefits

  • Online training allows you to learn at your own pace when and wherever you choose
  • Face-to-face competency assessment certifies that the participant can apply the skills learned in training
  • Assists in building a skilled workforce


Upcoming Workshops

Name Date Time Location Available Spaces Cost
Online Basic Continence Support 1 December 2021 03:30 pm - 03:50 pm RDNS, Level 4 1 Richmond Road Keswick 1 $120.00
Online Basic Continence Support 8 December 2021 03:00 pm - 03:20 pm Level 4 RDNS 1 Richmond Rd, Keswick 1 $120.00