Course Details

Back to courses

Online Basic Continence Support


Online Basic Continence Support training and face-to-face practical assessment appointment in a simulated environment.


Enrol in the online training module and book your competency assessment appointment here.

This course covers:

Bowel support:
  • how to promote a healthy bowel
  • provide bowel support
  • administration of suppository and micro-enema
  • when to seek medical advice
  • documentation
  • face-to-face practical assessment
Urinary support
  • provide urinary incontinence support
  • urethral and suprapubic catheter support
  • application of a penile sheath
  • when to seek medical advice.

Competency Assessment

  • The competency assessment follows your online training. This is a practical assessment, where the participant must demonstrate safe checking and administration of a suppository and micro-enema against a set competency criteria.
  • On enrolment the participant will receive assessment instructions and information
  • Available appointments are listed below.
  • For further information and appointment options, please contact bookings:

Important information

  • On enrolment, a booking confirmation will be emailed to you. This booking confirmation provides you with information on:
    • accessing your training
    • preparing for your assessment and
    • your assessment appointment details
  • It is your responsibility to complete ALL of the online training before attending your practical assessment. The assessment will not proceed otherwise.
  • Please allow 2 - 3 hours to complete your online training before your assessment appointment. 
  • Competency appointments are for assessment only and do not include training

Please Note: All training and competency assessments will be undertaken in accordance with COVID-19 guidelines as stipulated by Australian Department of Health. Participants will be asked to complete COVID-19 screening prior to assessment appointment. 

Target Audience

  • Support workers and care workers in community support settings.

Learning Outcomes

  • Participants will have the knowledge and skills to safely provide bowel and urinary support to a client in the workplace
  • Certificate of Completion
  • Certificate of Competency in the administration of a rectal suppository and micro-enema

Terms and Conditions

  • One assessment attempt per appointment
  • Competency assessment cannot proceed without 100% completion of online training module
  • Appointment times are 20 minutes. Please ensure you arrive on time
  • For participants who do not achieve competency, a reassessment appointment will be required.

There will be full charge and/or no refunds issued:

  • For those who do not achieve competency
  • For non-attendance
  • For those attending assessment appointment without 100% completion of online component
  • For the online training course
  • For cancellations within ten (10) calendar days of assessment appointment

Program Benefits

  • Online training allows you to learn at your own pace when and wherever you choose
  • Face-to-face competency assessment certifies that the participant can apply the skills learned in training
  • Assists in building a skilled workforce


Upcoming Workshops

Name Date Time Location Available Spaces Cost
Online Basic Continence Support 28 November 2022 09:40 am - 10:00 am Level 4 RDNS 1 Richmond Rd, Keswick 0 $120.00
Online Basic Continence Support 28 November 2022 11:00 am - 11:20 am Level 4 RDNS 1 Richmond Rd, Keswick 0 $120.00